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PIARC (World Road Association), founded in 1909 and comprising 125 member governments from all over the world, is the global forum for exchange of knowledge and experience on roads, road transport policies and practices. With consultative status to the Economic and Social Council of the United Nations, the Association is contributing to a stable and sustainable global development of the road and transport sector.

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Technical Reports Road network operations

This page lists technical reports of PIARC in the field of road network operations. These publications are classified chronologically.

  • New Mobility and Road Infrastructure - Interim Report

    PIARC has been concerned, for some time, about the challenges and opportunities presented by Connected and Autonomous Vehicles for Road Network Operators. These were explored by two Task Forces (B.1 and B.2) between 2018 and 2020 but have also now been overtaken by the rapid and disruptive development of a wider range of new mobility technologies, digital and service concepts. The new forms of mobility refer both to the new vehicle types and technologies that are starting to circulate on streets [...]

  • Customer Experience -Case Study Analysis

    Research continues to show that when public agencies offer a better customer experience, they deliver measurable impacts across multiple priorities. To that end this report focusses its research on what approaches are currently happening across the world in respect of delivering an improved experience for all our customers and stakeholders. It is acknowledged that in many industries, the term “user” designates a person who uses a product or service and the term “customer” refers to a person [...]

  • Utilizing Data to Optimize Road Network Operations - Collection of Case Studies

    Road network operators are increasingly making use of technology and developing digital infrastructure to manage road networks. Road users are making use of technology to efficiently and safely complete trips. Vehicle manufacturers and fleet managers are utilizing an increasing amount of technology to manage fleets, improve safety, and advance toward automated operations. Sensor and data analytics technologies are continuing to increase in capability. All of these trends are increasing the amount [...]

  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - A Private Sector Roundtable

    Through its Technical Committee 1.1 Performance of Transport Administrations, PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector and how transport agencies are responding to the related challenges and opportunities in policy, regulatory, and organisational terms. Key questions being examined by TC 1.1 include: •   Which technologies and service models are having the greatest potential impact, in which ways, and [...]

  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - Survey Report

    Through its Technical Committee 1.1 Performance of Transport Administrations , PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector and how transport agencies are responding to the related challenges and opportunities in policy, regulatory and organisational terms. Key questions being examined by TC 1.1 include: Which technologies and service models are having the greatest potential impact, in which ways, and [...]