Technical Reports Road network operations

This page lists technical reports of PIARC in the field of road network operations. These publications are classified chronologically.

  • Customer Experience - A PIARC Case Study Analysis

    Research continues to show that when public agencies offer a better customer experience, they deliver measurable impacts across multiple priorities. To that end this report focusses its research on what approaches are currently happening across the world in respect of delivering an improved experience for all our customers and stakeholders. It is acknowledged that in many industries, the term “user” designates a person who uses a product or service and the term “customer” refers to a person [...]

  • Utilizing Data to Optimize Road Network Operations

    Road network operators are increasingly making use of technology and developing digital infrastructure to manage road networks. Road users are making use of technology to efficiently and safely complete trips. Vehicle manufacturers and fleet managers are utilizing an increasing amount of technology to manage fleets, improve safety, and advance toward automated operations. Sensor and data analytics technologies are continuing to increase in capability. All of these trends are increasing the amount [...]

  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - A Private Sector Roundtable

    Through its Technical Committee 1.1 Performance of Transport Administrations, PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector and how transport agencies are responding to the related challenges and opportunities in policy, regulatory, and organisational terms. Key questions being examined by TC 1.1 include: •   Which technologies and service models are having the greatest potential impact, in which ways, and [...]

  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - A PIARC Survey Report

    Through its Technical Committee 1.1 Performance of Transport Administrations , PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector and how transport agencies are responding to the related challenges and opportunities in policy, regulatory and organisational terms. Key questions being examined by TC 1.1 include: Which technologies and service models are having the greatest potential impact, in which ways, and [...]

  • Well-Prepared Projects

    This collection of case studies includes 17 cases from 10 different countries participating in this task force, plus one case dedicated to the use of the SOURCE platform in the preparation of transportation projects. It comes after our first report delivered earlier in 2021 in which we reviewed the overall processes and practices taking place in the 10 countries. The objective of this collection is to provide a variety of highly relevant examples from the real life. Each case outlines good practices [...]


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