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PIARC (World Road Association), founded in 1909 and comprising 125 member governments from all over the world, is the global forum for exchange of knowledge and experience on roads, road transport policies and practices. With consultative status to the Economic and Social Council of the United Nations, the Association is contributing to a stable and sustainable global development of the road and transport sector.

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Technical Reports Governance of road authorities

This page lists technical reports of PIARC in the field of Governance of road authorities. These publications are classified chronologically.

  • Managing Innovation in Transport Agencies - PIARC Special Project

    Objectives PIARC commissioned TRL to undertake a research project to identify the ways in which road and transport agencies encourage and sustain innovation, and to identify any lessons that may be learned from other sectors. Specific objectives included identification of internal and external innovation encouragement strategies, understanding of mechanisms to identify and implement and sustain innovations. The project also sought to develop insights into cultivating a culture of innovation, [...]

  • Managing Innovation in Transport Agencies - PIARC High Impact Summary

    Objectives PIARC commissioned TRL to undertake a research project to identify the ways in which road and transport agencies encourage and sustain innovation, and to identify any lessons that may be learned from other sectors. Specific objectives included identification of internal and external innovation encouragement strategies, understanding of mechanisms to identify and implement and sustain innovations. The project also sought to develop insights into cultivating a culture of innovation, [...]

  • It´s All About People – Defining and Promoting Diversity and New Talent Management - Technical Report

    Market dynamics within the transportation sector, and more specifically, emerging and disruptive technological advancements, have necessitated that Transport Administrations critically review how they proactively manage their unique organisational skills and capabilities in order to better serve current and future customer needs. The purpose of this technical report was to investigate how Transport Administrations managed diversity and talent management within their organisations, encompassing [...]

  • Customer Experience and Public Value Creation – Technical Report

    The World Road Association (PIARC) has explored the performance of road and transport administrations focusing on the customer facing levels of service underpinning asset management, models and frameworks in use, how we capture creation of public value and understanding decisions and practices around communicating, engaging and activating the community. This report focusses its research on what approaches are currently happening across the world in respect of delivering an improved experience for [...]

  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models – High Impact Summary

    This document is a High Impact Summary of the Final Report on The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models produced by PIARC Technical Committee 1.1 through its Working Group. Under PIARC’s Strategic Plan 2020 - 2023, Technical Committee 1.1 (Performance of Transport Administrations) have sought to research challenges and emerging responses for transport agencies in understanding and successfully shaping disruptive technologies and service models. [...]