Publication sheet

From strategic planning to everyday practice - Customer orientation in Nordic Road Administrations

  • Date : 2007
  • Author(s) : ACKLEY Hanna
  • Domain(s) : Road Policies / Governance of Road Authorities / Planning / Road Assets Management
  • PIARC Ref. : RR334-026
  • Number of pages : 8

This article has been published in the Routes/Roads magazine

N° 334

Approche clientèle - Chaussées urbaines - Pneumatiques d'essai AIPCR

2e trimestre 2007 / Avril

Bilingual French / English
From strategic planning to everyday practice - Customer orientation in Nordic Road Administrations
De la planification à la pratique au quotidien - L'approche clientèle dans les administrations routières nordiques

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