This report reviews the factors having a main impact on the supply and demand for road capacity, before it considers the strategies which allow to address congestion and improve mobility of persons in urban areas.

From different case studies, the report reviews nine strategies:

• promoting public transportation;
• promoting bicycle transportation;
• promoting pedestrian transportation;
• promoting intermodal transportation;
• influencing car demand;
• strategy to improve the utilisation and allocation of capacity of roads;
• increasing capacity utilization of vehicles;
• improving the temporal spread of traffic volume;
• reducing the impacts of incidents;
• more compliant handling of road works and maintenance;

and makes recommendations to road authorities.