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PIARC (World Road Association), founded in 1909 and comprising 125 member governments from all over the world, is the global forum for exchange of knowledge and experience on roads, road transport policies and practices. With consultative status to the Economic and Social Council of the United Nations, the Association is contributing to a stable and sustainable global development of the road and transport sector.

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All PIARC Publications

There are 36 results for your search

  • Managing Innovation in Transport Agencies - PIARC High Impact Summary

    Objectives PIARC commissioned TRL to undertake a research project to identify the ways in which road and transport agencies encourage and sustain innovation, and to identify any lessons that may be learned from other sectors. Specific objectives included identification of internal and external [...]

    • Date : 2023
    • PIARC Ref. : 2023R33EN
    • ISBN : 978-2-84060-819-6
  • It´s All About People – Defining and Promoting Diversity and New Talent Management - Technical Report

    Market dynamics within the transportation sector, and more specifically, emerging and disruptive technological advancements, have necessitated that Transport Administrations critically review how they proactively manage their unique organisational skills and capabilities in order to better serve current [...]

    • Date : 2023
    • Pages : 100
    • PIARC Ref. : 2023R12EN
    • ISBN : 978-2-84060-773-1
  • Customer Experience and Public Value Creation – Technical Report

    The World Road Association (PIARC) has explored the performance of road and transport administrations focusing on the customer facing levels of service underpinning asset management, models and frameworks in use, how we capture creation of public value and understanding decisions and practices around [...]

    • Date : 2023
    • Pages : 55
    • PIARC Ref. : 2023R06EN
    • ISBN : 978-2-84060-748-9
  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - Technical Report

    Under PIARC’s Strategic Plan 2020 - 2023, Technical Committee 1.1 (Performance of Transport Administrations) have sought to research challenges and emerging responses for transport agencies in understanding and successfully shaping disruptive technologies and service models. Key technologies within [...]

    • Date : 2023
    • Pages : 83
    • PIARC Ref. : 2023R01EN
    • ISBN : 978-2-84060-738-0
  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models – High Impact Summary

    This document is a High Impact Summary of the Final Report on The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models produced by PIARC Technical Committee 1.1 through its Working Group. Under PIARC’s Strategic Plan 2020 - 2023, Technical Committee 1.1 (Performance [...]

    • Date : 2023
    • PIARC Ref. : 2023R02EN
    • ISBN : 978-2-84060-742-7
  • Climate Change, Other Hazards and Resilience of Road Networks - Collection of Case Studies

    This report contains a collection of case studies related to climate change, other hazards and resilience of road networks. It comprises an introduction, outlining the work program for Technical Committee (TC) 1.4 Climate Change and Resilience of Road Networks, and objectives of two Working Groups within [...]

    • Date : 2022
    • Pages : 56
    • PIARC Ref. : 2022R33EN
    • ISBN : 978-2-84060-733-5
  • Customer Experience -Case Study Analysis

    Research continues to show that when public agencies offer a better customer experience, they deliver measurable impacts across multiple priorities. To that end this report focusses its research on what approaches are currently happening across the world in respect of delivering an improved experience [...]

    • Date : 2022
    • Pages : 28
    • PIARC Ref. : 2022R26EN
    • ISBN : 978-2-84060-714-4
  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - A Private Sector Roundtable

    Through its Technical Committee 1.1 Performance of Transport Administrations, PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector and how transport agencies are responding to the related challenges and opportunities in policy, [...]

    • Date : 2022
    • Pages : 29
    • PIARC Ref. : 2022R19EN
    • ISBN : 978-2-84060-703-8
  • The Role of Transport Agencies in Shaping Disruptive Technologies and Service Models - Survey Report

    Through its Technical Committee 1.1 Performance of Transport Administrations , PIARC is undertaking an extended investigation of disruptive technologies & service models impacting the roads and transport sector and how transport agencies are responding to the related challenges and opportunities in [...]

    • Date : 2022
    • Pages : 65
    • PIARC Ref. : 2022R18EN
    • ISBN : 978-2-84060-701-4
  • Diversity and Talent Management in Transport Administrations – The Road to Success? - Litterature Review

    The World Road Association (PIARC) tasked the Technical Committee 1.1 (Performance of Transport Administrations) to analyze effective approaches for defining and promoting Diversity in opportunity across the roads and transportation sectors, and for attracting new talents into the transport industry [...]

    • Date : 2022
    • Pages : 23
    • PIARC Ref. : 2022R01EN
    • ISBN : 978-2-84060-670-3
  • How Countries Undertake Well-Prepared Projects: A Review on Ten Countries - Litterature Review

    It is well acknowledged that good project preparation tends to deliver better outcomes (benefits) as well as providing good project management performance (with respect to budget, delays and quality). This report presents processes put in place in 10 countries to deliver well-prepared transport projects. [...]

    • Date : 2021
    • Pages : 63
    • PIARC Ref. : 2021LR03EN
    • ISBN : 978-2-84060-651-2
  • Principles for Cooperation and Collaboration between National and Local Road Agencies - Technical Report

    This report analyses general areas of cooperation amongst road authorities at the various levels and the various institutional tools utilised to ensure integration. The need for cooperation between national, federal, provincial, state, local and municipal road agencies is becoming more pronounced. Noting [...]

    • Date : 2020
    • Pages : 235
    • PIARC Ref. : 2020R01EN
    • ISBN : 978-2-84060-625-3
  • Refinement of PIARC’s International Climate Change Adaptation Framework for Road Infrastructure - Technical Report

    Climate change will have significant impacts on the design, construction, maintenance and operation of global road infrastructure. IPCC projections estimate that the Earth will become warmer, some regions will become wetter overall and some will become drier, sea levels will rise and storm surge height [...]

    • Date : 2019
    • Pages : 66
    • PIARC Ref. : 2019R30EN
    • ISBN : 978-2-84060-577-5
  • Framework on Measuring Effectiveness and Efficiency of Transport Administrations - Technical Report

    Around the world, governments and the communities that they serve are seeking to better understand if the services delivered by the public sector are meeting long term strategic objectives and the societal outcomes and needs of citizens. Public service organizations, including the transport sector, [...]

    • Date : 2019
    • Pages : 43
    • PIARC Ref. : 2019R22EN
    • ISBN : 978-2-84060-551-5
  • Evaluating the Transformation of Transport Administrations - Technical Report

    Road and transport administrations across the world face a range of pressures to change the way they plan, organise and deliver services. These pressures vary in nature, for example from changes in the demographic and customer base, the introduction of disruptive technologies, evolving economic, social [...]

    • Date : 2019
    • Pages : 116
    • PIARC Ref. : 2019R21EN
    • ISBN : 978-2-84060-547-8
  • Good Governance and Anti-Corruption and Response Measures Including the Development of a Culture of Transparency and Accountability - Technical Report

    As early as 2003, PIARC Executive Committee considered that fight against corruption was an important topic that deserved to be analyzed by an ad hoc Technical Committee. Since then, this topic has been studied on a regular basis in the different cycles; in particular, a conceptual model (“cycle of [...]

    • Date : 2019
    • Pages : 72
    • PIARC Ref. : 2019R15EN
    • ISBN : 978-2-84060-534-8
  • Guide to good practice performance frameworks

    Good performance information is an essential part of good management in any organisation. It assists in ensuring accountability, transparency and aids decision making across the board on a range of activities undertaken by road and transport administrations. Organisations have been collecting information [...]

    • Date : 2016
    • Pages : 33
    • PIARC Ref. : 2016R22EN
    • ISBN : 978-2-84060-412-9
  • Evolution of the mission and structure of transport administrations

    In the 2012 - 2015 WRA Cycle, Working Group 1 has focused on investigating the evolution of missions and structures of road administrations in the context of multi-modal planning and delivery. Included within this scope are various methods of planning integration and informal and formal collaboration [...]

    • Date : 2016
    • Pages : 73
    • PIARC Ref. : 2016R23EN
    • ISBN : 978-2-84060-415-0
  • Good Governance and Anti-Corruption Measures

    There is increasing emphasis on good governance practice to build and maintain institutional integrity within road and transport administrations. Working Group 3 dealing with "Good Governance and Anti-Corruption Measures" within Technical Committee 1.1 on'Performance of Transport Administrations' of [...]

    • Date : 2016
    • Pages : 59
    • PIARC Ref. : 2016R21EN
    • ISBN : 978-2-84060-410-5
  • Best practices of good governance - Institutional integrity

    The increasing demands of Civil Society regarding accountability and transparency lead to promote institutional integrity and to act decisively against corruption. This counts the more for the road sector which has proven to be particularly vulnerable to corruption. This report presents: - key definitions [...]

    • Date : 2012
    • Pages : 117
    • PIARC Ref. : 2012R17EN
    • ISBN : 978-2-84060-257-1
  • Institutional integrity - Toolkit

    The increasing demands of Civil Society regarding accountability and transparency lead to promote institutional integrity and to act decisively against corruption. This counts the more for the road sector which has proven to be particularly vulnerable to corruption. In this context, Technical Committee [...]

    • Date : 2012
    • Pages : 20
    • PIARC Ref. : 2012R18EN
    • ISBN : 978-2-84060-277-6
  • Human resources for the future

    An imbalanced, ageing workforce is a major threat for the continued successful operations of road administrations. This report prepared by the World Road Association (PIARC) Technical Committee B.1 Good governance of road administrations use case studies to examine: Skill gap identification both [...]

    • Date : 2012
    • Pages : 138
    • PIARC Ref. : 2012R11EN
    • ISBN : 2-84060-261-X
  • Improved services for customers

    Needs and expectations of road users evolve. To provide appropriate services, the public sector should be more receptive to their suggestions. To ensure the public value, users must not only be heard but their input should be incorporated into the process and the services provided in the field of transport. [...]

    • Date : 2012
    • Pages : 29
    • PIARC Ref. : 2012R07EN
    • ISBN : 2-84060-249-0
  • The concept of institutional capacity building and review of road sector projects

    Institutional capacity building (ICP) is one of the leading challenges in developing countries and countries with economies in transition.Road sector-related ICB refers to investment in people, institutions and practices that will enable these countries to achieve their road sector development objectives.It [...]

    • Date : 2010
    • Pages : 63
    • PIARC Ref. : 2010R02EN
    • ISBN : 2-84060-231-8
  • A Conceptual Performance Indicator Framework for the Road Sector

    This paper deals with two strategic themes that the PIARC committee C15 on the Performance of Road Administrations was given to examine, namely: to propose an effective performance management framework and to identify internationally comparable measures of performance of the road system and road administrations. [...]

    • Date : 2004
    • Pages : 80
    • PIARC Ref. : 15.07.BEN
    • ISBN : 2-84060-171-0